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ITA Airways' business class is a genuine surprise for many travelers — a stylish, distinctly Italian product built around Poltrona Frau leather, Michelin-starred dining curated by chef Heinz Beck, and a curated Italian wine list that outclasses many legacy European carriers. The catch is fleet consistency: the newer Airbus A350-900s deliver a modern 1-2-1 direct-aisle-access seat, while older A330-200s (inherited from Alitalia) still fly with a dated 2-2-2 layout that lacks direct aisle access from every seat. Book carefully by aircraft type, and this is one of Europe's most charming business class experiences; get stuck on the wrong widebody and it feels distinctly last-generation.
The single most important thing to check before booking is aircraft type: ITA's Airbus A350-900s carry the modern 1-2-1 business class seat with direct aisle access, while several remaining A330-200s still operate the older Alitalia-era 2-2-2 configuration without aisle access for every passenger. Use ITA's own site or a flight-tracking tool to confirm the equipment before ticketing, and where possible favor A350 routes such as Rome–New York JFK or Rome–Los Angeles for the newer cabin.
Onboard, ITA Airways' business class dining program is anchored by a collaboration with three-Michelin-starred chef Heinz Beck of Rome's La Pergola, resulting in seasonal, Italy-forward menus that are a genuine step above typical airline catering. The wine list is curated with Italian sommeliers and regularly features boutique regional labels alongside more familiar names. Seats on the A350-900 fleet are finished in leather sourced from Poltrona Frau, the storied Italian furniture house, lending the cabin a warm, residential feel rather than a clinical tech-lab aesthetic. Amenity kits and cabin textiles draw on Italian fashion houses, reinforcing the brand's design-led positioning. Entertainment is delivered via personal seatback screens with a reasonably deep film and TV library, though the selection trails far behind Middle Eastern and Asian carriers. Service is generally warm and attentive, with a distinctly Mediterranean pace — unhurried, but not inattentive.
Located at Rome Fiumicino Airport, featuring authentic Italian cuisine, espresso bar, premium Italian wines, and a stylish design echoing the airline's blue aesthetic. SkyTeam partner lounges available at other airports.
Our concierge team has access to unpublished rates for Business Class that you won't find online.
Review last updated: January 2026
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Business class routes featuring Business Class. Save up to 40% on unpublished fares.
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